FAQ
A conference room is the virtual space into which you and your participants dial, it is a private and closed virtual location where your conference call tak...
Mon, 11 Feb, 2019 at 12:08 PM
The lobby enables you to take a specific host or participant away from the main conference so you can speak to them in private. The lobby function can ...
Tue, 19 Feb, 2019 at 5:25 PM
Deleting a room does not delete all associated statements for calls that happen within that room. Your statements will be kept indefinitely for you to a...
Tue, 19 Feb, 2019 at 5:30 PM
It's always useful to know when the first person joins your conference call. Speakserve will either notify you by sms (text) to your mobile or by sendin...
Tue, 19 Feb, 2019 at 5:28 PM
As an administrator you have the power to login as other users and access live accounts immediately at a click of a button. To do this, simply navigate to t...
Tue, 19 Feb, 2019 at 5:26 PM
Any access number can be used in any conference room. You are not restricted to only using the numbers you have added to the room when creating it nor does ...
Tue, 19 Feb, 2019 at 5:30 PM
Hosts can be added when creating a new room or editing an existing one. If you add a host to a room, you will immediately receive a notification on your por...
Tue, 19 Feb, 2019 at 5:29 PM
Administrators and team managers have the ability to add users and remove users from teams. To remove a user, simply navigate to the user manager tab on you...
Tue, 19 Feb, 2019 at 5:30 PM
A host is the person running the meeting or conference call. They have both audio and live view controls that allows them to manage a call including muting ...
Tue, 19 Feb, 2019 at 5:30 PM
A participant is the person who will join a scheduled conference call but will not have control over any other participants on the call. They can mute their...
Tue, 19 Feb, 2019 at 5:31 PM