Getting Started

How to use our new keyword spotter tool from your transcription
Some users may want to revisit or replay their conversations, for compliance or just to improve the accuracy of their meeting notes. To make it even easier,...
Mon, 11 Feb, 2019 at 5:29 PM
How to view your usage
It’s important to know what your usage is and understand exactly what you and your organisation are spending on conference calls. This helps you to rela...
Mon, 11 Feb, 2019 at 5:30 PM
How to dial into a conference call?
To dial in to a conference you must follow the steps below. Dial the access number provided When prompted enter the room number When prompted enter ...
Wed, 9 Jan, 2019 at 2:31 PM
How to see your Live View room details
When you open Live View, you will be presented with the following room information. Room name Room number Participant PIN Host PIN (where appli...
Mon, 11 Feb, 2019 at 2:23 PM
How to dial-out to your participants using Live View
When you open LiveView, as the host or the room owner, you can search for contacts, users and groups you want to dial out to, or you can click the ‘phone’ t...
Mon, 11 Feb, 2019 at 1:52 PM
How to use the Live View call management toolbar
Taking control of your conference call has never been easier with our new call management tool bar. You can hover over the icons within Live View to see wha...
Mon, 11 Feb, 2019 at 2:24 PM
How to manage participants from your Live View
Managing participants is even easier than ever using our Live View manager. The following tools allows you to have complete control over the experiences of ...
Mon, 18 Feb, 2019 at 2:32 PM
How to view the dial status of your participants in Live View
You can see the status of your participants within Live View as they join your conference. This is shown in LiveView beneath the call details.  These are: ...
Mon, 11 Feb, 2019 at 2:04 PM
Build your own service - bespoke applications immediately
At Speakserve we pride ourselves on the fact that we have written our own software and built the most agile conference call service in the world. While we h...
Wed, 20 Feb, 2019 at 5:26 PM
Room types explained
Make scheduling your next conference call easier with our specialised meeting room types. Normal room: Normal rooms make it as easy as possible for ever...
Wed, 20 Feb, 2019 at 11:59 AM